Navigation: Program use > Configuration > Printer monitor settings >
The "Monitor options" page (fig. 2.7.6) allows you to customize the mode the program runs in. By default, the options are configured so that the program logs all events to the database that comes with the program.
Fig. 2.7.6. Additional options
Monitor printer events - the program will monitor all events related to the printer: "new job", "task deletion", "no paper", etc.
Monitor print job events - the program will monitor all events related to each print job: "sending to the printer", "printing", "printed", etc.
Sometimes, due to the drawbacks in the printer driver or firmware (because the printer is supposed to give information about printed pages), the program receives notifications with invalid data. For example, the number of pages in the document turns out to be less than the number of printed pages. For you to be able to fix these problems, the program has a group of options called "Error correction":
Add the "Printed" status for finished jobs - sometimes the program may fail to receive the notification that the print job has been finished. In this case, the data from the printer will not be included in the report that will be generated in the administrative part of the program. If this option is enabled, the program will monitor the status of the print queue and automatically set the "Printed" parameter for finished jobs.
Total pages < Printed pages - if an event contains data where the "Total pages" information field has a value that is less than the one in the "Printed pages" field, the program will automatically set "Total pages" = "Printed pages".
Total pages > Printed pages - the same as previous but the reverse ratio is checked.